{"id":4481,"date":"2017-06-08T10:39:59","date_gmt":"2017-06-08T10:39:59","guid":{"rendered":"https:\/\/www.ligyes.com\/faqs\/"},"modified":"2024-11-27T08:32:36","modified_gmt":"2024-11-27T08:32:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.ligyes.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4481\" class=\"elementor elementor-4481 elementor-276\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-904b6dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"904b6dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-373b2f2\" data-id=\"373b2f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eca548f elementor-widget elementor-widget-sober-accordion\" data-id=\"eca548f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sober-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"sober-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"sober-accordion__item\">\n\t\t\t\t\t<div id=\"sober-tab-title-2481\" class=\"sober-accordion__title\" data-tab=\"1\" role=\"tab\" aria-controls=\"sober-tab-content-2481\">\n\t\t\t\t\t\t<span class=\"sober-accordion__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-closed\"><\/span>\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-opened\"><\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<a class=\"sober-accordion__title-text\" href=\"#sober-tab-content-2481\">National - International orders<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"sober-tab-content-2481\" class=\"sober-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"sober-tab-title-2481\"><p>From this online shop we ship to Italy including San Marino* and Vatican City, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Monaco, the Netherlands, Poland , Portugal, United Kingdom*, Czech Rep., Romania, Slovakia, Slovenia, Spain, Switzerland* and Hungary.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sober-accordion__item\">\n\t\t\t\t\t<div id=\"sober-tab-title-2482\" class=\"sober-accordion__title\" data-tab=\"2\" role=\"tab\" aria-controls=\"sober-tab-content-2482\">\n\t\t\t\t\t\t<span class=\"sober-accordion__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-closed\"><\/span>\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-opened\"><\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<a class=\"sober-accordion__title-text\" href=\"#sober-tab-content-2482\">Do you offer free shipping?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"sober-tab-content-2482\" class=\"sober-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"sober-tab-title-2482\"><p>Only In Italy for orders over \u20ac 90<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sober-accordion__item\">\n\t\t\t\t\t<div id=\"sober-tab-title-2483\" class=\"sober-accordion__title\" data-tab=\"3\" role=\"tab\" aria-controls=\"sober-tab-content-2483\">\n\t\t\t\t\t\t<span class=\"sober-accordion__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-closed\"><\/span>\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-opened\"><\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<a class=\"sober-accordion__title-text\" href=\"#sober-tab-content-2483\">When will we ship your order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"sober-tab-content-2483\" class=\"sober-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"sober-tab-title-2483\"><p>Orders are processed between 48 and 72 hours after your order, on weekdays from Monday to Friday.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sober-accordion__item\">\n\t\t\t\t\t<div id=\"sober-tab-title-2484\" class=\"sober-accordion__title\" data-tab=\"4\" role=\"tab\" aria-controls=\"sober-tab-content-2484\">\n\t\t\t\t\t\t<span class=\"sober-accordion__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-closed\"><\/span>\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-opened\"><\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<a class=\"sober-accordion__title-text\" href=\"#sober-tab-content-2484\">Can i return my purchase?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"sober-tab-content-2484\" class=\"sober-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"sober-tab-title-2484\"><p>The return for the right of withdrawal can be made as per the legal terms within 15 days of delivery, subject to authorization from Ligyes customer service which you can contact via email at info@ligyes.com.<\/p><p>Only after receiving the authorization will you be able to make the return in the manner indicated in the authorization email. We will only accept returns of intact products with their original packaging. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"sober-accordion__item\">\n\t\t\t\t\t<div id=\"sober-tab-title-2485\" class=\"sober-accordion__title\" data-tab=\"5\" role=\"tab\" aria-controls=\"sober-tab-content-2485\">\n\t\t\t\t\t\t<span class=\"sober-accordion__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-closed\"><\/span>\n\t\t\t\t\t\t\t<span class=\"sober-accordion__icon-opened\"><\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t<a class=\"sober-accordion__title-text\" href=\"#sober-tab-content-2485\">Customer service<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"sober-tab-content-2485\" class=\"sober-accordion__content clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"sober-tab-title-2485\"><p>Our consultants are available to assist you with your purchases. <br>Write to us at the email address info@ligyes.com.<\/p><p>The service is active from Monday to Friday on weekdays from 9am to 5pm.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>National &#8211; International orders From this online shop we ship to Italy including San Marino* and Vatican City, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4481","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Ligyes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ligyes.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Ligyes\" \/>\n<meta property=\"og:description\" content=\"National &#8211; 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